Hi XComGuy. Thanks for posting on our Forum. In your case, we can take a look and check the diagnostics to try and discover the root cause of the hotspot not working. In some cases we can fix it remotely. In the event that the WiFi broadcast is coming from a private account and due to equipment malfunction, the account owner would need to request technician support directly. Let's take a look. Please reach out to me via private message and include your full name and the address to the hotspot, so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
Hi XComGuy. Since we didn't see a response from you on this, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.