Troubleshooting problems with intermittent internet & tv issues. When I checked the outside box found that the ground wire isn't connected to anything & it doesn't appear that it ever was. Is that the way it should be? Thanks!
Pic posted but not showing. Also, found that box cover which has been hanging open since last tech visit has finally fallen off & wiring is exposed to weather. Can reattach the cover at the top but seems to require a special tool to do so at bottom.
Copy the link to it that was given and paste it into the reply box of your next post here.
The ground wire coming in from the right is attached to the meter box so looks like the ground was attached to something at some point. The box itself has been there for 20+ years. I also noticed that the cable coming from the pole which enters the box at top appears to have a 'built in" ground which was cut. No idea when that happened or if it matters. The drop itself was replaced a few (several?) years back.
I can do that but since Comcast now wants to send out a tech to troubleshoot issues we're having with our internet & tv service I'll have the ground hooked up then along with putting the cover back on the box. I appreciate the info though!