I currently have Blast Pro for $59.99/month flat - no taxes (own modem). I'm only interested in Internet. The single cable outlet comes to my home office, nowhere near where any of my TVs are. I don't want a cable box. I don't want a portion of my bill going towards TV stations. And I don't want to pay taxes for TV. I wouldn't mind higher speed including internet if that meant I could use things like cloud backup. The 250 Mbps download speed I get currently is great, but the 12 Mbps upload speed is simply horrendeous.
I just called 1-800-XFINITY, and after a 20 minute talk with a lady in the Philippines, it seems like Gigabit internet is available at my address.
But it can only be purchased as part of a $99 package that includes TV. In addition, upload speed is supposed to be only 100 Mbps .
And apparently, the 1TB/month datacap still applies. I'm not hitting anywhere near that right now (< 100GB/month), however, if I used cloud backup, I certainly would be. But I still would need more than 100 Mbps upload speed.
Does Comcast have any service option that makes sense with decent upload speed and no data cap, or a much higher one ?
Sigh. Well, 35 Mbps upload speed certainly would be a deal killer for me, I don't see any reason to give Comcast one more cent for that privilege.
It still seems wrong that the Gigabit cable service would only be available as a bundle with TV, though, and not standalone Internet sevice, like the other speed is.
Gigabit Pro (fiber) was not mentioned to me as an option on the phone, but I would be surprised if it's available as I'm in the hills in a fairly remote area (edge of city and county).
When I checked online, Gigabit cable is not offered at all at my address. My reason for calling yesterday was to see if it was actually available. I was told yes, but only with a TV package.
The web site has never been accurate for me in the past.
If I click "change plan", it only lists some low speeds, up to 250 Mbps for $149.95/month.
I just ran speedtest and I'm getting 233 down / 12 up on the plan that I already have which is Blast Pro at $59.99 . Wouldn't make any sense to pay that much extra to get the same speed.
I'm on a 12 months contract which is ending soon but still, that is quite a bit of a difference with the price the web site shows .
Anyway, if the upstream is only going to be 35 Mbps, there is still going to be a data cap, and I have to buy TV service, it's pointless. Comcast triple fail.
Wasn't aware that Full Duplex DOCSIS 3.1 was a separate spec.
Based on this history, looks like we can expect it in about 15 years.
This is based on DOCSIS 2.0 upload speed of 30 Mbps in 2002, which Comcast is just offering now in 2017, as 35 Mbps up, as part of their "gigabit" plans, about 15 years late.
Guess I'll stay with my DOCSIS 3.0 modem, then. The DOCSIS 3.0 spec should be enough for 1 Gbps down/100 Mbps up anyway, so why even bother going to DOCSIS 3.1 if Comcast is only offering 1000 down / 35 up ?
Guess I'll stay with my DOCSIS 3.0 modem, then. The DOCSIS 3.0 spec should be enough for 1 Gbps down/100 Mbps up anyway
NOT... Gigabit speeds are only offered through DOCSIS 3.1 compliant systems and equipment.
Comcast will only provision DOCSIS 3.1 modems. The link you provided is for Full Duplex DOCSIS 3.1 which is a different spec compared to DOCSIS 3.1. To reiterate, Comcast will NOT provision a DOCSIS 3.0 modem for the gigabit tier. They want you to use a modem that can serve above 1Gbps. The reasons are simple.
1. DOCSIS 3.1 is better and
2. They don’t want you operating at limits for any version of DOCSIS. They want you to use devices that can go well over the speed tier given.
They may still activate a D3.0 modem however most likely it will end up being slowed to 25Mbps/5Mbps (performance)
The link I provided has the history of speeds for all versions of DOCSIS in the table at the bottom.
Yes, I can see why they wouldn't want to operate at spec limits, but nevertheless, DOCSIS 3.0 should be able to handle gigabit it in some cases. That is a decision on Comcast's part not to allow it, or how their network is built.
Anyway, this is all pointless for me with a 35 Mps upload speed and data cap.
Hi, madbrain76. I can help review your account to see if Gigabit service is available in your area. I can also help you enroll in unlimited data if you're interested. Please send me a private message verifying your full name, address, and the phone number associated with your account so I can assist. To send me a private message click my name, ComcastMax, and then click Private Message Me. Thank you.
There is an unlimited option, you either have to have the right package deal, or pay $50/month more for unlimited data usage.
Unlimited with 35 Mbps upload speed is still as good as useless. I'm already waiting ages to upload my HD video content to youtube at 12 Mbps.
If I upgrade to a 4K camera and the "gigabit" service at 35 Mbps, it will take even longer to upload them.
Not to mention the 10TB+ of data I have that I would like to use cloud backup for which would take a whole month for a single backup at 35 Mbps.
Thank you for working with me via private message, madbrain76. I'm glad I was able to find a promotion for you to upgrade your internet speed that suited your needs. Please feel free to post again should you need assistance with your account's billing and/or service in the future.
Yes, thank you for the upgrade ! I wish there were options for faster upload speeds over cable than what is currently available on any of the current plans. I hope Comcast takes that into consideration in the future.
Thanks for your feedback. I will pass this information along for you.