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Gigabit installed, now Alexa Radio stations drop

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Gigabit installed, now Alexa Radio stations drop

Upgraded to Gigabit Internet, now when listening to a few radio stations via Amazon's Alexa they drop after about 10 minutes. No other issues or drops.

 

Prior to Gigabit had 150 down / 20 up from Comcast Business - no issues at all.

 

Now Comcast residential Gigabit - speedtest shows 800ish down / 40ish up.

 

WiFi hasn't changed - Ubiquiti UAP-AC-Lite

Previously using CM600 modem --> EdgeRouter X --> Netgear 24 port switch --> UAP-AC-Lite

Now using CGM4140COM -> Netgear 24 port switch --> UAP-AC-Lite

 

Alexa playing through same Fire 8 tablet

 

Only logical explanation is the all in one wonder aka CGM4140COM does not like Alexa.

 

should note Amazon playlists work fine - I beleive they buffer while radio from Tune-In & iHeart Radio don't.

 

 

Expert

Re: Gigabit installed, now Alexa Radio stations drop

If you have QoS and DPI enabled you might want to turn those off as those could cause issues with a gigabit connection. 


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Frequent Visitor

Re: Gigabit installed, now Alexa Radio stations drop

I haven't found QOS or DPI settings for the CGM4140COM.  

 

Google searches indicate that level of customization is not an option on these rental gateways.  Can't complain - it's not mine so I don't have the right to tweak it.

Expert

Re: Gigabit installed, now Alexa Radio stations drop

You're correct, I mistakenly read the Ubiquiti AP as a router. 


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Frequent Visitor

Re: Gigabit installed, now Alexa Radio stations drop

I know old post. Replying for anyone who may find this via search....

Resolved by replacing the modem / router combo with a standalone modem & pfsense running on a VM hosted by Proxmox

Been on pfsense for 3 full days, its rock solid stable. No mysterious drops like the all in one gave.