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Gateway password

New Poster

Gateway password

I can’t log into my gateway, the default password is not working, I have been trying for 2+ hour and I just can’t log in, can you send me a link or explain what I need to do? Thanks
Expert

Re: Gateway password

What IP address are you using and does it bring up the userid password option?

As a last resort, you can reinitialize the gateway to default which will also reset your wifi SSID and password.

https://www.xfinity.com/support/articles/troubleshooting-your-cable-modem