Community Forum
Our hearts go out to those impacted by Storm Riley this past Friday and those who may be impacted this week by Storm Quinn in the Northeast Division. To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers, starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
FAQ's
What hotspots are included?
All hotspots in the Northeast Division.
Exact hotspot locations can be found at xfinity.com/wifi/#find-a-hotspot.
Does the free access apply to both customers and non-customers?
Yes, anyone in the impacted area can access the Xfinity WiFi hotspots.
How does a user connect to the Xfinity WiFi hotspot?
- Once at a hotspot, the user should select the "xfinitywifi" network name in the list of available hotspots and then launch a browser.
- Xfinity Internet customers can sign in with their username and password, and will be automatically connected at Xfinity WiFi hotspots in the future.
- Non-Xfinity Internet subscribers should visit the Not an Xfinity Internet Customer section on the sign-in page to get started.
- Non-customers will be able to renew their complimentary sessions every two hours throughout the complimentary time period.
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!
14 northeastern states from Maine through Virginia and the District of Columbia.
I am a volunteer Expert/Moderator, not an employee.
