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Firmware updates

New Poster

Firmware updates

Does Xfinity update the firmware on our routers automatically or do we need to update the firmware for the routers we borrow from them?

Expert

Re: Firmware updates

Do you have their gateway? Their gateway is automatically updated. Modems and other gateways are also automatically updated. If you have your own stand-alone router, then you are responsible to update it.
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New Poster

Re: Firmware updates

Thank you so much for the reply!  I have their Arris model TG1682G router.  Think they update firmware on those?

 

Expert

Re: Firmware updates

Yes. It’s their gateway. All modems and gateways connected to the Comcast network get their updates automatically pushed by the CMTS.
I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!