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Firestick constantly disconnects from the network

New Poster

Firestick constantly disconnects from the network

My Firestick constantly disconnects from the network. I can watch something for a few minutes, then it disconnects. Every other device in my house stays connected except for the fire sticks. I have 3 Firesticks. Any help would be appreciated.
Contributor

Re: Firestick constantly disconnects from the network

If it is a WIFI device, maybe your wireless is congested.  
Connect your Firestick to the 5Ghz WIFI instead of the 2.4 Ghz if you have one.

Expert

Re: Firestick constantly disconnects from the network


@tlewis78 wrote:
Every other device in my house stays connected except for the fire sticks.

If there's nothing wrong with your internet connection otherwise, maybe you should ask Amazon support? They might be aware of an issue that we otherwise wouldn't be. 


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