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Fast download speed, slow upload speed

New Poster

Fast download speed, slow upload speed

I have Blast internet, and am currently getting ridiculously slow upload speeds.  Using Comcast's own speedtest, I'm getting slower than usual download speed (144 mps, typically I get 200+), and 0.7mps upload.  The techs are not helpful at all.  This was working fine until this morning.  Very frustrating.  

New Poster

Re: Fast download speed, slow upload speed

I should add that a tracerout to 8.8.8.8 shows occasional packet loss on some of comcast's servers...

Expert

Re: Fast download speed, slow upload speed

Hi @mikejs78

 

Start here: troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!




I am a volunteer Expert/Moderator, not an employee.