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Ethernet Port

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Ethernet Port

Hello, I have my desktop connected to my router via Ethernet cable because it won't pick up wireless internet (separate issue) and after I lost power after a storm, now my computer is not recognizing that the cable is plugged in. All of my other devices pick up it up wirelessly. I have bought a new cable and still it isn't working. Do I need to replace my router? How do I go about that?
Diamond Problem Solver

Re: Ethernet Port

If it’s Comcast supplied, the easiest is to take it to your local service center and swap it there. Hopefully, it’s that and not the Ethernet port on your device

I am a Retired Official Comcast Employee
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