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Does Xfinity send pop-up requests for VPN password?

New Poster

Does Xfinity send pop-up requests for VPN password?

I keep getting frequent, randomly occuring pop-ups asking for my VPN password even when I am securely connected to my VPN, no problem. I do not receive any E-mail requests or related messages from Xfinity. My VPN provider does not send out such pop-up requests. However, a hacking app can create them so I suspect they are from my cyber-stalker. Please give feedback? I do screenshots and do not enter any info.
Expert

Re: Does Xfinity send pop-up requests for VPN password?

You are absolutely correct not to respond to random popups. AFAIK Comcast will not ask you for your VPN password as they respect such connections. 

Where do you see these popups occur? On a particular browser? Any particular sites? What hardware are you using for your internet connection?


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New Poster

Re: Does Xfinity send pop-up requests for VPN password?

These pop-ups almost always appear on my home screen only, over the icons. The only app it ever appeared in was my Photo one, a few days ago. I have no computers, only an iPad and an iPhone. My only hardware is a rental modem from Xfinity.