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Daily outage

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Regular Visitor

Daily outage

Almost everyday between 4pm and 5pm, my internet goes out for 3 to 5 minutes. Any ideas? My modem log reports no errors, but my ring alarm (wired) logs the connection loss and restore. Phone (wifi) and laptop (WiFi) and desktop (wired) also fail to connect. Online XFinity reports no issues.
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Expert

Re: Daily outage

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652



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Regular Visitor

Re: Daily outage

Replaced Vonage router with Eero router and that fixed it. Still don't know why SB modem and Vonage router get into a fight every 24 hours for about 5 minutes.

 

-Nils