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DNS issue

New Poster

DNS issue

I work from home, and recently lost DNS connectivity to a client's  hostname. I can browse the internet at large just fine, and other people I work with (in other geographical locations) can browse to the client's hostname without problems. Can I get some assistance with this?

Expert

Re: DNS issue

Perhaps a traceroute to the domain will reveal a clue ?



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New Poster

Re: DNS issue

The problem is no DNS resolution for the hostname. I can traceroute to the IP just fine, but just using the IP is not a feasible workaround for the work I'm doing (have to use hostname for technical reasons).

New Poster

Re: DNS issue

I've been Googling around all day for the same thing coincidentally.

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Official Employee

Re: DNS issue

Hello Pfhoenix. Thank you for visiting and posting on our Forum.  I can assist with troubleshooting your DNS issue. I'll need to review your account. Please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


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