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DDNS Blockage by Comcast

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DDNS Blockage by Comcast

Greetings, recently my noip.me DDNS has been blocked by Comcast.

 

tracert of noxgeo.noip.me shows 69.252.69.199 sandy-notify05.sandy.ut.utah.comcast.net is timing out on my request.

 

I have power cycled everything on my end twice and have had this issue for the last 24 hrs, everything else seems to operate fine just no DDNS service since its being blocked for reasons not explained to me.

 

What actions should I take to resolve?

 

Thanks

Expert

Re: DDNS Blockage by Comcast

Please post the entire trace output.

 

Here's mine for comparison purposes;

 

Tracing route to noxgeo.noip.me [69.252.69.199]
over a maximum of 30 hops:

 

1 2 ms 1 ms 1 ms 192.168.1.1
2 13 ms 10 ms 10 ms 96.120.73.93
3 14 ms 12 ms 10 ms 68.85.119.97
4 12 ms 11 ms 11 ms 96.110.60.101
5 12 ms 13 ms 12 ms 96.108.142.253
6 16 ms 15 ms 15 ms be-98-ar03.plainfield.nj.panjde.comcast.net [68.85.35.37]
7 15 ms 14 ms 13 ms be-33659-cr01.newark.nj.ibone.comcast.net [68.86.90.21]
8 25 ms 23 ms 14 ms be-10203-cr02.newyork.ny.ibone.comcast.net [68.86.85.186]
9 34 ms 34 ms 35 ms be-10305-cr02.350ecermak.il.ibone.comcast.net [68.86.85.202]
10 59 ms 58 ms 58 ms be-10521-cr02.1601milehigh.co.ibone.comcast.net [68.86.85.170]
11 60 ms 58 ms 58 ms be-12021-cr01.champa.co.ibone.comcast.net [68.86.84.225]
12 74 ms 68 ms 72 ms be-7922-ar01.saltlakecity.ut.utah.comcast.net [68.86.90.226]
13 67 ms 67 ms 67 ms 68.87.170.10
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

 

Trace complete.

 

The packets do not leave Comcast webspace.

 



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: DDNS Blockage by Comcast

Tracing route to noxgeo.noip.me [69.252.69.199]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 9 ms 9 ms 96.120.0.85
3 9 ms 8 ms 7 ms po-301-1210-rur02.sequoia.nm.albuq.comcast.net [96.110.19.105]
4 10 ms 17 ms 11 ms be-12-ar02.albuquerque.nm.albuq.comcast.net [96.108.43.169]
5 33 ms 41 ms 30 ms be-33654-cr02.losangeles.ca.ibone.comcast.net [68.86.166.65]
6 42 ms 41 ms 42 ms be-11525-cr01.9greatoaks.ca.ibone.comcast.net [68.86.84.150]
7 40 ms 40 ms 38 ms be-11025-cr02.sunnyvale.ca.ibone.comcast.net [68.86.87.157]
8 56 ms 55 ms 54 ms be-7922-ar01.sandy.ut.utah.comcast.net [68.86.90.146]
9 42 ms 43 ms 40 ms 68.87.170.14
10 42 ms 41 ms 41 ms 68.86.180.25
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Expert

Re: DDNS Blockage by Comcast

Yep. Same thing. These are the folks to contact about this issue;

 

Comcast Customer Security Assurance.

Business Hours: 6:00am - 2:00am EST, 7 days a week

Contact: 1-888-565-4329

 

Good luck !



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Was your question answered? Mark the post as Best Answer!