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Customer Service

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Customer Service

How do I get customer service help?  Already did automated restart and it is still not working.  Waiting for 40 minutes so far at 800-934-6489.  No answers in the chat system either.  Am I missing something?  New to Xfinity; is this just how they handle calls for reconnecting help?

 

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Expert

Re: Customer Service

First. Check here for any local outage info;

 

https://www.xfinity.com/support/status



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