Community Forum

Constant "Server can not be reached" error

Cadman01
Contributor

Constant "Server can not be reached" error

Any ideas about this error?  My speed is okay.

 

Thanks,

Cadman01

ScratchMonkey
Contributor

Re: Constant "Server can not be reached" error

What kind of system are you using? PC, phone, Mac? What browser? 

 

You can try to traceroute to the server and see where your packets get lost.

 

Right now I'm seeing some IPv4 traceroute issues with my packets disappearing past the be-12578-pe04.9greatoaks.ca.ibone.comcast.net (68.86.88.18) router, when trying to contact a server on ATT in San Francisco and a Linode server in Fremont. The first symptom was that I couldn't reach Wikipedia because its DNS server wouldn't resolve the name. Because I couldn't reach their DNS server. (I run my own DNS server so I'm not relying on Comcast's cache.)

Cadman01
Contributor

Re: Constant "Server can not be reached" error

Thanks for the reply, I am using a Win10 PC with latest patches.  Will try traceroute to the Comcast mail server.

 

Thanks,

Cadman01

Cadman01
Contributor

Re: Constant "Server can not be reached" error

Here's my tracert:

tracert.jpg

tracert.jpg
ScratchMonkey
Contributor

Re: Constant "Server can not be reached" error

Is that the server that "can't be reached"? It looks like the traceroute was able to reach it.