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Constant disconnects out of the blue?! What is going on!? SYNC Timing Synchronization failure - Loss

New Poster

Constant disconnects out of the blue?! What is going on!? SYNC Timing Synchronization failure - Loss

i cannot understand what is going on, this JUST STARTED HAPPENING this week!

I have my own modem and it is a Netgear C6300. I have had it a year without a single problem.

 

 

Time Priority Description
Apr 22 2019 18:17:07 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Apr 22 2019 18:14:08 Warning (5) Lost MDD Timeout
Apr 22 2019 18:14:03 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 18:13:36 Warning (5) Lost MDD Timeout
Apr 22 2019 18:13:21 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 18:12:06 Warning (5) Lost MDD Timeout
Apr 22 2019 18:10:19 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 18:10:15 Warning (5) Lost MDD Timeout
Apr 22 2019 18:10:09 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:58:12 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Priority Description
Apr 22 2019 17:58:12 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Apr 22 2019 17:54:24 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:50:04 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:57 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:49 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:45 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:41 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:40 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:40 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:27 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:27 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:26 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:26 Error (4) Service Change Response rejected - Invalid transaction ID
Apr 22 2019 17:48:25 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:13 Warning (5) Lost MDD Timeout
Apr 22 2019 17:48:03 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:48:02 Warning (5) Lost MDD Timeout
Apr 22 2019 17:47:45 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:47:24 Warning (5) Lost MDD Timeout
Apr 22 2019 17:47:20 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:47:18 Warning (5) Lost MDD Timeout
Apr 22 2019 17:47:18 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:47:18 Warning (5) Lost MDD Timeout
Apr 22 2019 17:47:05 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:46:58 Warning (5) Lost MDD Timeout
Apr 22 2019 17:39:52 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:39:52 Warning (5) Lost MDD Timeout
Apr 22 2019 17:39:50 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:39:50 Warning (5) Lost MDD Timeout
Apr 22 2019 17:39:45 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:39:43 Warning (5) Lost MDD Timeout
Apr 22 2019 17:39:37 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:39:35 Warning (5) Lost MDD Timeout
Apr 22 2019 17:38:29 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:38:27 Warning (5) Lost MDD Timeout
Apr 22 2019 17:37:08 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:37:08 Warning (5) Lost MDD Timeout
Apr 22 2019 17:36:43 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 22 2019 17:36:41 Critical (3) No Ranging Response received - T3 time-out
Apr 22 2019 17:36:41 Critical (3) No Ranging Response received - T3 time-out
Apr 22 2019 17:36:41 Critical (3) No Ranging Response received - T3 time-out

 

Here is the config

 


Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables
1 Locked QAM 256 2 489000000 Hz 0.0 dBmV 37.6 dB 413 946
2 Locked QAM 256 3 495000000 Hz 0.0 dBmV 37.6 dB 150 974
3 Locked QAM 256 5 513000000 Hz -0.2 dBmV 37.3 dB 355 930
4 Locked QAM 256 6 519000000 Hz -0.2 dBmV 37.3 dB 180 1080
5 Locked QAM 256 7 525000000 Hz -0.5 dBmV 37.6 dB 302 847
6 Locked QAM 256 9 537000000 Hz -0.5 dBmV 37.6 dB 208 1161
7 Locked QAM 256 12 555000000 Hz -0.7 dBmV 37.3 dB 117 979
8 Locked QAM 256 13 561000000 Hz -1.0 dBmV 36.6 dB 354 786
9 Locked QAM 256 14 567000000 Hz -0.5 dBmV 37.3 dB 118 985
10 Locked QAM 256 17 585000000 Hz -1.4 dBmV 36.6 dB 312 998
11 Locked QAM 256 24 627000000 Hz -1.0 dBmV 36.6 dB 170 1116
12 Locked QAM 256 25 633000000 Hz -0.9 dBmV 36.3 dB 375 1656
13 Locked QAM 256 26 639000000 Hz -0.7 dBmV 36.3 dB 393 1827
14 Locked QAM 256 29 657000000 Hz -1.2 dBmV 36.3 dB 387 2325
15 Locked QAM 256 30 663000000 Hz -0.7 dBmV 36.6 dB 422 2340
16 Locked QAM 256 31 669000000 Hz 0.0 dBmV 36.6 dB 998 3698

 

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 17300000 Hz 42.0 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 23700000 Hz 42.0 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 30300000 Hz 42.0 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 36700000 Hz 42.5 dBmV

 

 

The uncorrectables in the downstream channels are ramping up, the numbers just keep increasing. I have no idea what any of this means.

 

My speed is unaffacted 

sW~zLJqnH.oMIwf_8h0

New Poster

Re: Constant disconnects out of the blue?! What is going on!? SYNC Timing Synchronization failure -

BUMP!!!! OMG I CANT TAKE THIS ANYMORE

 
 
Time Priority Description
Apr 24 2019 02:40:51 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:44 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:42 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:40 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:40 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:39 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:37 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:27 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:20 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:17 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:16 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:16 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:13 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:12 Warning (5) Lost MDD Timeout
Apr 24 2019 02:40:11 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:40:10 Warning (5) Lost MDD Timeout
Apr 24 2019 02:39:33 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:39:14 Warning (5) Lost MDD Timeout
Apr 24 2019 02:39:13 Critical (3) No Ranging Response received - T3 time-out
Apr 24 2019 02:39:11 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:39:10 Critical (3) No Ranging Response received - T3 time-out
Apr 24 2019 02:39:09 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:38:59 Critical (3) No Ranging Response received - T3 time-out
Apr 24 2019 02:37:37 Warning (5) Lost MDD Timeout
Apr 24 2019 02:37:04 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:36:49 Warning (5) Lost MDD Timeout
Apr 24 2019 02:36:48 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:36:48 Warning (5) Lost MDD Timeout
Apr 24 2019 02:36:48 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:36:48 Warning (5) Lost MDD Timeout
Apr 24 2019 02:36:43 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:36:42 Warning (5) Lost MDD Timeout
Apr 24 2019 02:36:39 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:36:37 Warning (5) Lost MDD Timeout
Apr 24 2019 02:36:34 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:57 Warning (5) Lost MDD Timeout
Apr 24 2019 02:33:55 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:55 Warning (5) Lost MDD Timeout
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Apr 24 2019 02:33:46 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
New Poster

Re: Constant disconnects out of the blue?! What is going on!? SYNC Timing Synchronization failure -

Downstream Bonded Channels (Partial Service)
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables UnCorrectables
1 Locked QAM 256 1 483000000 Hz 0.0 dBmV 36.3 dB 1627267 510631
2 Locked QAM 256 2 489000000 Hz 0.2 dBmV 36.3 dB 1578842 473414
3 Locked QAM 256 7 525000000 Hz -0.4 dBmV 35.5 dB 1516076 451839
4 Locked QAM 256 8 531000000 Hz -0.2 dBmV 36.3 dB 1485147 459517
5 Locked QAM 256 9 537000000 Hz -0.2 dBmV 36.6 dB 1230446 374624
6 Locked QAM 256 10 543000000 Hz -0.2 dBmV 36.6 dB 1083614 345297
7 Locked QAM 256 11 549000000 Hz -0.5 dBmV 36.3 dB 1099751 349434
8 Locked QAM 256 12 555000000 Hz -0.5 dBmV 36.3 dB 1100458 352132
9 Locked QAM 256 13 561000000 Hz -0.9 dBmV 36.3 dB 1110572 356053
10 Locked QAM 256 14 567000000 Hz -0.5 dBmV 36.3 dB 1107696 354352
11 Locked QAM 256 15 573000000 Hz -0.5 dBmV 36.3 dB 1638460 886842
12 Locked QAM 256 28 651000000 Hz -0.7 dBmV 35.7 dB 1183200 353997
13 Locked QAM 256 29 657000000 Hz -0.9 dBmV 35.7 dB 1195047 378519
14 Locked QAM 256 30 663000000 Hz 0.0 dBmV 35.0 dB 692460 220192
15 Locked QAM 256 31 669000000 Hz 2.0 dBmV 34.4 dB 1250798 376129
16 Not Locked N/A N/A 0 Hz 0.0 dBmV 0.0 dB 0 0

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 17300000 Hz 42.3 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 23700000 Hz 42.0 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 30300000 Hz 42.0 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 36700000 Hz 42.5 dBmV
Expert

Re: Constant disconnects out of the blue?! What is going on!? SYNC Timing Synchronization failure -

Have you had a tech out to investigate ?



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