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Connectivity

alicali
New Poster

Connectivity

We got a notification from Xfinity to switch out our modem as we are not getting full speed. We switched it last night to a Motorola 7420 but since the switch, the connection keeps cutting in and out. I tested the device online which says there are no issues? Any other solutions?
EG
Expert

Re: Connectivity

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 



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