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Connectivity!

New Poster

Connectivity!

my printer keeps going offline, can’t print !  I lose my connection while watching movies.  It tells me my broadband is not wide enough.  What’s going on ? Really tired of the problems! 

Expert

Re: Connectivity!

If these are WiFi connections, for a test, does a computer / printer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?



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New Poster

Re: Connectivity!

Found out Comcast resets its devices everyday around 3am, must affect my printer 

Expert

Re: Connectivity!

Maybe not. Have you tried the test yet ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!