Community Forum

Connection became very fragile out of nowhere

New Poster

Connection became very fragile out of nowhere

For about a week now I have had problems with my connection all but dropping. I play games, stream netflix, etc. In the games, I will rubberband hard. I can be running along for 5 minutes, but then out of nowhere I will be back in the place I was 3 seconds ago and be completely unable to leave the spot, and it will happen 3 or 4 more times before I'm finally able to progress. Netflix will stop completely and buffer all the time. I have had this internet plan since April of last year, and this has JUST started happening and it's infuriating. I like to livestream my gameplay, and it's been absolutely impossible to do with this issue occuring. The problem isn't my speed, as you can see from the speedtest result, it's the fact that its extremely inconsistent. I just had a tech leave my house. He said everything was fine, and even gave me a more updated modem, but everything is the exact same. Does anyone else have any idea what I can do? It's out of my hands at this point.

https://www.speedtest.net/result/8025399020.png