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Connecting MyQ garage door opener to in-home Wifi........

New Poster

Connecting MyQ garage door opener to in-home Wifi........

My Chamberlain garage door opener has the wifi capability, but I can't get it to connect to my router in order to use the MyQ app. The instructions say that it only works with the 2.4ghz band, but when I scan for networks, it only shows the main 5.0ghz network. Anyone have a fix for how to locate the lower band? Thank you!

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Diamond Problem Solver

Re: Connecting MyQ garage door opener to in-home Wifi........

Are your networks combined? Do you see the 2.4 on other devices?

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New Poster

Re: Connecting MyQ garage door opener to in-home Wifi........

Yeah my are combine one router, what do I do MyQ doesn't see the 2.4
Diamond Problem Solver

Re: Connecting MyQ garage door opener to in-home Wifi........

Try and separate the networks
https://www.xfinity.com/tips/change-wifi-name-password

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!