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Connect desktop

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Connect desktop

With my new upgraded router I cannot connect to the internet. What setting do I need to change? It asks for an 8 digit key. I entered the one on router but still won’t work

Re: Connect desktop

You're talking about a WiFi connection, correct? Try deleting (forgetting) all of the wireless connections on your computer. Then restart and try setting up a new connection. 


Or try this: Log into your device and change the name of one of the networks. Doesn't matter if it's the 2.4GHz or the 5GHz network. Then try connecting again.

"Keepin' it clean since '09"
I am not a Comcast employee, just a moderator.