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Computer only connected to 2.4

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Computer only connected to 2.4

My computer will now ONLY connect to 2.4. It runs very, very slow. Help. I just got a new box to help fix this problem and it did not work.
Diamond Problem Solver

Re: Computer only connected to 2.4

Have you considered it’s your personal equipment and not the Comcast equipment

I am a Retired Official Comcast Employee
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Silver Problem Solver

Re: Computer only connected to 2.4


@Bbqman2016 wrote:
My computer will now ONLY connect to 2.4. It runs very, very slow. Help. I just got a new box to help fix this problem and it did not work.

Do you have two bands?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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