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Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Regular Visitor

Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Has anyone experienced issues with logging into the router settings http://10.0.0.1 ??  II've tried from, work, etc. and the page simply will not load.  I was able to login last week with no issues.

 

To my knowledge there is no local software that can be downloaded to my Base PC ??  I have full connectivity at my base desktop PC and can get to any other website with no issues at all.

 

My Home WiFi network is completely out of commission !!     

 

HELP !!  Ugh

 

 

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Regular Contributor

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I consider myself a novice at this but here's what set me nuts with a self installation kit from Comcast. Trying to connect to 10.0.0.1 may require an ethernet cable between the computer and router. If i understand it correctly you're not trying to look at the net but rather the login page of the router. Anyone more well versed feel free to add your two cents.

Diamond Problem Solver

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

That is true. And OP, you can't access that IP address remotely as it is non-routable. You can only access the user interface pages from your home LAN. Try resetting it with the recessed reset button on the rear. Depress and hold it in for 35-40 seconds, then release. Good luck. Been seeing many posts here lately with users not being able to access the gateways. Me thinks it is a firmware related problem.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

What browser are you using? Using Internet Explorer ver. 11 to access my router (Technicolor #TC8305) I find that it can take a minute or more for pages to load or update. Frequently they will never load. Using Chrome ver. 35 everything seems normal. I've not found any explanation for that. I am hard wired to the modem/router.

 

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

IT JUST DOESNT WORK NO MATTER WHAT YO USE!

Regular Contributor

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

This might work IF you have a TG862 gateway.

http://customer.comcast.com/help-and-support/internet/wireless-gateway-username-and-password

Go to that link and find the numbers 10.0.0.1 shown in blue. This is a link which will go to the login admin page of a TG862.

Another possibility that worked for me was a new document where i typed http://10.0.0.1 then hit enter to light it up in blue as a link.

If you get to the login page as soon as you see it CREATE A SHORTCUT in taskbar or desktop so you can return anytime.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Yes  i am having the same issue...cannot get the page to load.  Help

 

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I've noticed the only way to login into the router 10.0.0.1 is after a fresh restart of the router. For some reason, after a period of time, I can't login in again. But after unplugging and plugging back in, I can access the web based page again. Doesn't make sense, but it seems to work for me.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I just tried resetting it but it did not work.  Can you please tell me if you used your comcast login/password, or just the generic username/password?

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Usual garbage from Comcast. Services sucks as usual.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I have tried several times to login into the router information to make changes. This is rediculous, for the amount of money that i am spending each month for this service it really sucks when you can't use it.

 

Makes me want to rethink Verizon Fios expensive service. Come on Comcast Get it together!!!!!!!!!!!

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I'm having the same problems. How are you going to protect your internet from outside users when you can't even get into the area to make those security changes!!!!!!!!!

 

Once again Comcast Services get your act together, to bad you services are not as fast as your reminder of when your bill is due, how about that!!!!!

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

The only way to actually connect to the gateway is to be connected to your registered SSID via Comcast Xfinity. Other then that, you will not be able to access the gateway at all. I hope this helps.


asand769 wrote:

Has anyone experienced issues with logging into the router settings http://10.0.0.1 ??  II've tried from, work, etc. and the page simply will not load.  I was able to login last week with no issues.

 

To my knowledge there is no local software that can be downloaded to my Base PC ??  I have full connectivity at my base desktop PC and can get to any other website with no issues at all.

 

My Home WiFi network is completely out of commission !!     

 

HELP !!  Ugh

 

 


 

Problem Solver

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Try entering "10.0.0.1" without "http://" in front (no quotes).

Diamond Problem Solver

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Browsers will automatically add the HTTP anyway..

Diamond Problem Solver
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Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Post removed due to a deliberate forum language filter circumvention violation. Please do not try to bypass the filter. thank you. Forum Guidelines (which everyone should read before making his/her first post) state Please Don't 2. Use Profanity Please keep your posts clean. Our forums have an automated profanity filter to block out inappropriate language. Please do not circumvent it by finding colorful ways to approximate or disguise those words. If you are caught trying to bypass the filters in any way, your posting privileges may be revoked.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Everything was working A-OK last week and now can't log in to get my email but, everything else does come up?!

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

This is how to resolved the login in issue pressed the reset button back of modem let the modem reboot right as soon as the modem indicated net access i was able to login but how ever i never changed the default login password so when i entered the connection settings i saw that someone had hacked into the WiFi and was using it this was easy because they new the default user name and password its posted all over the net on comcast modems so i immediately changed the login password and WiFi password this way it makes it defacult for nieghbors and hackers to enter your WiFi connection  remember you must change your login password and WiFi security password i recomend you check once in a while to see who has access to your WiFi this is easy once you login click on connectivity button this will illistrate all divices that are connected to your WiFi modem good luck hope this advice helps.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Got a new modem cannot get into the http 10.0.0.1 to get a password for my WFI

Regular Visitor

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

You have to type http://10.0.0.1. in the search bar at the top of your screan not in the google seach bar. Clear the search bar and type it in, works every time for me.

Regular Contributor

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Way to go CAPTKUZ ! For all the variations on this vexing and recurring problem I've seen on this forum, this one actually works.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Make sure you are logged in on your comcast account before trying to load the page. 

Good luck! 

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

All I can suggest contact Comcast schedule a tech..they think it's firmware. I tried hard wire and all three browsers
Still failed.
New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

That didn't work either. Tried to hard wire....failed on every browser.
Resolution:technicians
Regular Visitor

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

It has to be typed correctly   http://10.0.0.1.   in the search bar at the top of the page, make sure that the search bar is blank before you type in anything,  not in google or any other search bars.. Also do not hit the enter button, click on the search button at the end of the search bar.

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I am having the same problem no matter which browser I use. I have tried all three browsers. typed http://10.0.0.1 and hit return also tried hitting the arrow instead. I have typed with and without the http://. I am logged into comcast account.... everything here I have tried still no luck. I reset the router but that didn't help. Although, it didn't reset back to the original ssid so wondering if that even reset. hmmmmmmmm

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

BEST ANSWER!!!! IT WORKED

 

THANK YOU 

 

JUST TYPE 10.0.0.1

 

NO HTTP//:

Diamond Problem Solver

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

FWIW, re-visit message number 15. 

New Poster

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

I have the solution.  Connect your ethernet cable to you modern and then login to 10.0.0.1

 

Diamond Problem Solver

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

Now closing this thread from last year.

Official Employee

Re: Comcast Router Login (http://10.0.0.1) Not Loading (WiFi Settings)

****Validated solution current through 2/2018- Community Team****

 

Remember that you simply need to put 10.0.0.1 into any web browser of a computer that is connected to your home network (no HTTP:// or www.).

 

The router login information varies by device, and if it is not working it probably needs to be reset. For device specific information see below:

 

 

Device, Access and Reset Information

 

login 1.PNGlogin 2.PNG

login 3.PNGLogin 4.PNG

 

 

 

For the latest information, please visit this article from our online Help & Support: Comcast-Supported Routers, Gateways and Adapters.