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Cant host shareplay on ps4 only when using my xfinity internet

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Frequent Visitor

Cant host shareplay on ps4 only when using my xfinity internet

I have been trying to fix this myself for many months but I cant find a solution. And I have not found a solution online either. Has anyone found the answer to this problem yet? On PS4, I can join any shareplay... but I cannot host. No one can connect to mine.
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Expert

Re: Cant host shareplay on ps4 only when using my xfinity internet

Have you tried forwarding the necessary ports / lowering the security level of the firewall in your router ?



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Frequent Visitor

Re: Cant host shareplay on ps4 only when using my xfinity internet

I have forwarded the ports by calling comcast and having them do it. But how can I lower the firewall security?
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Frequent Visitor

Re: Cant host shareplay on ps4 only when using my xfinity internet

So i went into my router settings and to firewalls. They were set to lowest security already....
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Expert

Re: Cant host shareplay on ps4 only when using my xfinity internet

https://www.xfinity.com/support/articles/advanced-xfinity-wireless-gateway-features

 

https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway


https://forums.xfinity.com/t5/Internet/ANSWERED-How-to-set-up-Port-Forwarding-on-your-Comcast/ta-p/3...



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Frequent Visitor

Re: Cant host shareplay on ps4 only when using my xfinity internet

None of those steps helped. I never had this problem before til maybe 6 months ago. Also, this seems to be a major issue for people with Comcast internet and shareplay for ps4. No one seems to find a solution. Any more possible solutions? I want to be able to host shareplay and have friends join. At the moment, only I can join others shareplay but on one can join mine.
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Expert

Re: Cant host shareplay on ps4 only when using my xfinity internet

Have you tried the Share Play and the PS4 tech support and Help Forums ?



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Frequent Visitor

Re: Cant host shareplay on ps4 only when using my xfinity internet

Yes I have. It’s a major issue that only Comcast users have.
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Contributor

Re: Cant host shareplay on ps4 only when using my xfinity internet

im having the same issue
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Expert

Re: Cant host shareplay on ps4 only when using my xfinity internet

@Ord535 Please create a new thread of your own detailing your issue. OP has not returned. 6 month old dead thread now being closed.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!