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Cannot access some website like www.manhuagui.com but can ping them.

New Poster

Cannot access some website like www.manhuagui.com but can ping them.

I recently found some website like ftchinese.com and www.manhuagui.com are not available from comcast network. However, I can access them via my phone using 4g network and xfinitywifi. Do you know how to fix this problem?

 

Thank you

Expert

Re: Cannot access some website like www.manhuagui.com but can ping them.

I can. Sometimes some Comcast assigned individual public IP addys get blocked by the sites for some reason. Perhaps a traceroute from your end will reveal a clue ?



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New Poster

Re: Cannot access some website like www.manhuagui.com but can ping them.

Sure!

 

tracepath www.manhuagui.com
 1?: [LOCALHOST]                      pmtu 1500
 1:  10.0.0.1                                              3.818ms 
 1:  10.0.0.1                                              4.028ms 
 2:  96.120.89.145                                        14.535ms 
 3:  be-20003-rur02.santaclara.ca.sfba.comcast.net        15.376ms 
 4:  162.151.78.129                                       13.690ms asymm  3 
 5:  be-232-rar01.santaclara.ca.sfba.comcast.net          16.998ms asymm  4 
 6:  be-3651-cr02.sunnyvale.ca.ibone.comcast.net          17.767ms asymm  5 
 7:  be-11025-cr01.9greatoaks.ca.ibone.comcast.net        23.886ms asymm  5 
 8:  be-12544-pe01.9greatoaks.ca.ibone.comcast.net        16.847ms asymm  6 
 9:  50.248.116.78                                        16.388ms asymm  7 
10:  TenGE0-6-0-7.br03.hkg15.pccwbtn.net                 399.555ms 
11:  63-217-16-218.static.pccwglobal.net                 457.871ms asymm 15 
12:  116.251.86.253                                      174.687ms asymm 16 
13:  116.251.86.253                                      174.877ms asymm 16 
14:  no reply
15:  47.89.23.88                                         295.899ms reached
     Resume: pmtu 1500 hops 15 back 14