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Can't find my wifi on list of networks

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Can't find my wifi on list of networks

My wifi is not showing up in the list of networks to connect to. But all the lights are on and it shows it's on line
Silver Problem Solver

Re: Can't find my wifi on list of networks


@Dizzydottie wrote:
My wifi is not showing up in the list of networks to connect to. But all the lights are on and it shows it's on line

What do you see here:

https://www.xfinity.com/support/articles/view-change-wifi-password

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Expert

Re: Can't find my wifi on list of networks


@Dizzydottie wrote:
My wifi is not showing up in the list of networks to connect to. But all the lights are on and it shows it's on line

Have you first tried power-cycling / re-starting the device ? No joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter.



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