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Can't connect to ipv4 websites, only to ipv6

Regular Visitor

Can't connect to ipv4 websites, only to ipv6

Hi,

 

We sem to be having the isssue described here, where ipv6 sites such as Google are being connected to but not ipv4. Tried the call customer support but they weren't helpful. Can someone help out please?

Diamond Problem Solver

Re: Can't connect to ipv4 websites, only to ipv6

Try contacting Comcast JohnN https://forums.xfinity.com/t5/notes/composepage/note-to-user-id/1125291 via a private forum message. Good luck !