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Can only connect to IPv6, not IPv4 websites Arris SGB6580

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Can only connect to IPv6, not IPv4 websites Arris SGB6580

just got internet set up 3 days ago and the connection has been spotty and only connecting to google services, facebook, and a few others. Does anyone know how to fix this?

Diamond Problem Solver

Re: Can only connect to IPv6, not IPv4 websites Arris SGB6580

Sounds like you have the "no IPv4" problem. You could try contacting Comcast JohnN about this via a private forum message Here is a direct link to his PM inbox;

 

https://forums.xfinity.com/t5/notes/composepage/note-to-user-id/1125291