Community Forum

Can I set up my Xfinity internet myself?

New Poster

Can I set up my Xfinity internet myself?

This weekend I will be getting Xfinity internet service in my home (250mbps). I currently have DIRECTV service from AT&T that uses the coax outlet into my home. I plan to keep this TV service and just get my internet from Comcast. I ordered the self-install kit from Comcast, however, I just realized that Comcast internet comes from the coax outlet already in use at my home. Is there any way I can set up my internet without having to pay a Comcast technician to set it up for me?

Expert

Re: Can I set up my Xfinity internet myself?

If there isn't an existing coax cable drop line from the Comcast feed from the street / pole / pedestal, you'll need a tech to install one as well as any other needed external / internal lines / hardware.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!