Community Forum

CM500-100NAS dropping internet randomly, Xfinity tech didn't help

New Poster

CM500-100NAS dropping internet randomly, Xfinity tech didn't help

Got scripted answers and basic troubleshooting which has nothing to do with issue, was hoping for a deeper troubleshooting session but nope.

Official Employee

Re: CM500-100NAS dropping internet randomly, Xfinity tech didn't help

Hey there! We'd be happy to help out with this, we get how important it is to have reliable service. Let's get started! Please send us a PM with your first and last name to take a look. 

To send us a Private Message, please click our name “Comcast_Support” and click “Send a message.”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: CM500-100NAS dropping internet randomly, Xfinity tech didn't help

My internet is ALSO dropping out randomly

 

ALREADY MADE A POST.

 

 

I WANT THIS FIXED!!!!!