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CELL PHONE WONT STAY CONNECTED

Frequent Visitor

CELL PHONE WONT STAY CONNECTED

i have a cell phone that will not stay connected to the home wireless. it will connect and in a minute it kicks you out and connects to the local exfinaty hotspot. it will stay logged in to that no problem. no other wireless devices have this problem,laptop or tablet. any ideas??

Expert

Re: CELL PHONE WONT STAY CONNECTED

Sounds like you have the xfinitywifi network set to be preferred. Try forgetting the xfinitywifi network and make your home network the preferred network.  

"Keepin' it clean since '09" --I am not a Comcast employee.
Frequent Visitor

Re: CELL PHONE WONT STAY CONNECTED

got a new xfinity wireless router about 3 weeks ago and have not had a problem since