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Bad Link?

New Poster

Bad Link?

I got an email from Comcast offering to upgrade my modem. I clicked the link but get a blank page that is stuck on loading. I've tried several times, over several days and always get the same thing. Bad link? or a problem on Comcast's end?

Diamond Problem Solver

Re: Bad Link?

Does this link work ?

http://www.comcast.com/deviceupgrade/?SCRedirect=true

Or you can call 1-855-242-2876 or use their "Live Chat" feature;https://www.comcastsupport.com/ChatEntry/Protected.aspx , or go to your local CC service center about this.

You can also contact Comcast Irma;

http://forums.comcast.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/5705769

or Comcast Zach;

http://forums.comcast.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/5931719 via a private message to request it.