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Arris SB8200 - Initializing 2nd Ethernet port and getting 2nd IP addr for customer account

New Poster

Arris SB8200 - Initializing 2nd Ethernet port and getting 2nd IP addr for customer account

This message is directed to a Comcast employee that can assist me. Tech support was No help. The tech and supervisor kept telling me they couldn't help me on a private modem. When tech support told me it was NOT possible - I told them to reference a forum where this issue was fixed by a Comcast employee and then I was hung up on. 

Official Employee

Re: Arris SB8200 - Initializing 2nd Ethernet port and getting 2nd IP addr for customer account

chrija777, welcome to the forums! I just responded back to your PM regarding the additional IP address. Looking forward to hearing back from you there. 


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