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Arris SB 6183 setup with Xfinity

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Arris SB 6183 setup with Xfinity

We just switched to Xfinity from ATT and have a 3rd party router (Arris SB6183.)  When I connected everything, my modem's receive light just continuously blinks green...as if waiting for a signal.

 

Do I need to let Xfinity know what pe of modem I have before it can connect??

 

Anny help is appreciate

 

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Expert

Re: Arris SB 6183 setup with Xfinity

Was there ever a live Comcast coaxial cable feed there at the premises ? If not fairly recently, you may need a tech out to reconnect the coaxial cable feed to a live Comcast feed from the tap.



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