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Arris SB 6141 modem

New Poster

Arris SB 6141 modem

I have an Arris SB 6141 modem, when did it become unsupported? Why wasn't I informed of this?

Diamond Problem Solver

Re: Arris SB 6141 modem

Which speed tier are you subscribed to ? It is supported up to the Blast 200/10 speedtier;

 

https://mydeviceinfo.xfinity.com/device/arris-sb6141-336

Regular Contributor

Re: Arris SB 6141 modem

As technology improves CC sunsets older models due to offering higher speeds that the device may not be capable of.  It still works but, it may not get the newer speed tiers.  If it's working then don't worry about it Smiley Happy  When it starts to be a problem then it's time to start shopping for a newer model that has either 16x4 channels or 32x8 for the longevity of the purchase.  One step further would be an upgrade to a D3.1 model.