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App shows connected, but when running troubleshoot it cannot connect

hpassovoy
New Poster

App shows connected, but when running troubleshoot it cannot connect

Numerous devices will not connect, even though they say they are connected.

 

I've rebooted the modem a couple times with no change.

Kfri
New Poster

Re: App shows connected, but when running troubleshoot it cannot connect

Same problem in NJ.