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Activating service with equipment left behind by previous tenant

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New Poster

Activating service with equipment left behind by previous tenant

Is it possible to activate my new service with a gateway that was left behind by a previous tenant? It seems it was never returned to Comcast. It is an Arris TG862G/CT.

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Diamond Problem Solver

Re: Activating service with equipment left behind by previous tenant

No, it would still be attached to their account. And it’s really old equipment, you can do better.

I am a Retired Official Comcast Employee
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