Hello. I live in the miami sweetwater area. for the past month or so around 11pm-Midnight my speeds go from 100+ MBps and 15UP to anywhere for 6mbps down and .20 UP. i have the tech coming tomorrow but the situation is really starting to stress me out seeing as i can't work on my pc at night the times where i'm busiest. waiting to see what the tech says but usually they don't have solutions when they arrive.
Wifi or Ethernet?
Please see Connection Troubleshooting Tips. If you still need help, please provide Information Requested for Connection-Related Posts.
Since you've had two techs visits, I've asked a Comcast employee to help you. You should expect a reply in this thread.
I can help take a deeper look into this. Can you please verify your first and last name, and the phone number or account number associated with your services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.