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5 ghz doesn't show up

New Poster

5 ghz doesn't show up

the 5Ghz doens't how up in my network. I have tried to restart the moden, still not showing up. what should I do?

Expert

Re: 5 ghz doesn't show up

If the device that you are using doesn't support the 5 GHz band, then it won't even show up in its WiFi broadcast dialog. Does it ?

Official Employee

Re: 5 ghz doesn't show up

Hello mgninow. I can assist in review your wireless gateway settings to ensure this is turned on. Please send me a private message and include your full name, service address, and account number so I can assist you.