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2.4 not broadcasting.

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2.4 not broadcasting.

I need the 2.4 option to work for my PS4. Light isn't showing up at all. Just installed the new gateway modem today.

I need the 2.4 for my ps4. Sony didn't make it capable of using the 5 option.

Already tried power cycling twice and restarted the PS4 too. The modem just is not broadcasting the 2.4 option.
Expert

Re: 2.4 not broadcasting.


@PS4_gamer wrote:
I need the 2.4 for my ps4. Sony didn't make it capable of using the 5 option.


Are you sure about that? The technical specs on the PS4 shows it has 802.11ac WiFI, which includes a 5 GHz band.

 

In any event, start with the Troubleshooting Guide , and if you still can't figure it out, post your system specs as outlined in this thread


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Diamond Problem Solver

Re: 2.4 not broadcasting.

You said that you tried powercycling it. Have you tried hard resetting to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds ? You will lose any customized settings.

Expert

Re: 2.4 not broadcasting.

Try this: Log into your device and change the name of one of the networks. Doesn't matter if it's the 2.4GHz or the 5GHz network. Then try connecting again. 


I am not an employee.