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2.4 Ghz

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2.4 Ghz

I have a device that will only connect to the WiFi at 2.4 Ghz. We have a dual modem that doesn’t show the two speeds. How can I connect my device?
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Diamond Problem Solver

Re: 2.4 Ghz

If you don’t have XFi pods, try splitting your wireless networks
https://www.xfinity.com/support/articles/view-change-wifi-password

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Expert

Re: 2.4 Ghz


@Dirksullivan wrote:
I have a device that will only connect to the WiFi at 2.4 Ghz. We have a dual modem that doesn’t show the two speeds. How can I connect my device?

Are you sure that that device supports the 5.0 GHz band ? Because if it doesn't, it won't even be able to see the broadcast / SSID.



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