I ordered the xFi advantage package and was told included the xFi advanced gateway with WiFi Extender Pods. When I received the equipment, No Pod included. I called Customer service, they sent me to a local Xfinity store. The Clerk at the store said I had to purchase the Pod wifi extenders. So why does your website say they are included? Very misleading...not off to a good start with Xfinity.
This sounds like a Customer Service question.
RRius -- Thanks for reaching out. I apologize for the frustration. From the screenshot you shared, you can see that xFi Advantage includes a Home WiFi Assessment . xFi Advantage customers will have their in-home WiFi performance assessed for fourteen days. If it is determined that the wifi performance is not optimal, customers may receive xFi Pods.