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xfi pods online but devices not connecting

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New Poster

xfi pods online but devices not connecting

Hi,

I installed 3 pods a few days ago and they are online but neither my phone or laptop connect to them so in other words they aren't helping me. Anyone have advice?

Thanks in advance!

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Silver Problem Solver

Re: xfi pods online but devices not connecting


@themak wrote:

Hi,

I installed 3 pods a few days ago and they are online but neither my phone or laptop connect to them so in other words they aren't helping me. Anyone have advice?

Thanks in advance!


Did you enter your SSID/password in the devices?

https://www.xfinity.com/support/articles/view-change-wifi-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: xfi pods online but devices not connecting

Thanks.  I finally fixed it by removing the pods and reconnecting them.