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xfi- parental controls bedtime & pause stopped working around daylight savings time

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xfi- parental controls bedtime & pause stopped working around daylight savings time

Help!  Annoying that after hours on phone & with tech in house with 2 cr ticket #'s stil open after a month.   

Official Employee

Re: xfi- parental controls bedtime & pause stopped working around daylight savings time

Hi mrsthawk, 

 

I can help take a deeper look into this. I will need to verify a few pieces of information to do so. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? Can you also include the MAC Address for your modem?

 

To send a private message click on my name "ComcastChe", then click private message me.