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xFinity xFi app does not work.

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New Poster

xFinity xFi app does not work.

After several problem6/26aa. solving on my part, I got a customer service representative assisted me but with no resolution.  I was told to wait a day or so and try again.  I received the pods on 6/26/19.

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Silver Problem Solver

Re: xFinity xFi app does not work.


@anterazza wrote:

After several problem6/26aa. solving on my part, I got a customer service representative assisted me but with no resolution.  I was told to wait a day or so and try again.  I received the pods on 6/26/19.


It can take several days for the Pods to sync up with the Gateway.


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: xFinity xFi app does not work.

Hello, anterazza. 

 

I wanted to touch base with you. How are the pods? Did you get them set up?


If not, I would love to help!

 

Thank you for reaching out! 


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