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xFi keeps saying I need to upgrade my equipment

New Poster

xFi keeps saying I need to upgrade my equipment

It seems that many people are having this issue and someone at Comcast can fix it remotely. Can you please fix my issue?

Official Employee

Re: xFi keeps saying I need to upgrade my equipment

 

hwzdavu, I can take a look at the upgrade request. Please send me a private message with your full name, address and phone number for help. 

 

KenF

New Poster

Re: xFi keeps saying I need to upgrade my equipment

It started working on it's own about a half hour after posting the message. All is good now.

Official Employee

Re: xFi keeps saying I need to upgrade my equipment

Sweet! Enjoy your weekend! 

 

KenF