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xFi app woes

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xFi app woes

This app stinks, It pauses locks up and now I can't even log in to myXfinity or my account through the website. If a company is an ISP their webpages and software should work flawlessly

I get a notification that a new device is on my network and I open the app just to have it lock up. I got to my iPhone and open the app only to get a "gateway" error. 

Official Employee

Re: xFi app woes

Hi samonty, sounds like you have a lot going on. 

I can assist you. So that I can take a look at your account, please send me a private message and include your full name and account primary email address. Please click on my name to see my profile, and then hit the blue "Send Message" button.

I am an Official Comcast Employee.
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