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xFi Version 1.7.1

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xFi Version 1.7.1

Ever since upgrading to the above app version of xFi, I have been getting after logging into my account (providing ID/PW)... hourglassing followed by "Let's Try That Again... We couldn't load your settings.  If the problem persisits, check back later."  Included is a "Try Again" and "Sign Out" button... both result in same error message.  I am on an iPhone 7 iOS version 11.2.5... I am getting same message/issue on iPad Mini 4th gen and iPad Pro 1st Gen... all running same iOS 11.2.5

Silver Problem Solver

Re: xFi Version 1.7.1

And I assume you are on your home wifi SSID?  Did you check?

I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.