Community Forum

xFi Port forwarding

Highlighted
New Poster

xFi Port forwarding

I am using my xFi router to port forward but when I do that and connect to the port from different IP address the xFi app blocks the IP. is there a way to disable the firewall on that specific port or allow all IP's?

Highlighted
New Poster

Re: xFi Port forwarding

No, your only option is to disable the security software, we have huge issues with this when we install our cameras as they require port fowarding to view.  Other options could be get your own modem and router. 

Highlighted
Expert

Re: xFi Port forwarding


@Kenton__ wrote:

I am using my xFi router to port forward but when I do that and connect to the port from different IP address the xFi app blocks the IP. is there a way to disable the firewall on that specific port or allow all IP's?


Just disable the Xfi Advanced Security feature for now as a workaround. It's buggy ! And there is currently no way to whitelist anything;

 

https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!